Frequently Asked Questions
With what materials can I use Sugar Shapers?
Sugar Shapers are excellent tools to use with fondant, marzipan, modeling chocolate, sugar paste, chocolate, decorative doughs, edible paints, pulled sugar, and more! They are also great for general art use, such as sculpting with clay and painting.
What is the difference between Soft Tip and Firm Tip Sugar Shapers?
Check out our video explaining the difference. In general, Soft Tip shapers have a softer over molding and therefore have more give/flexibility, similar to a silicone spatula. We suggest soft shapers for work with fondant, marzipan, gum paste and other soft doughs.
Firm Tip shapers have a harder over molding and are closer to a hard plastic tool, yet still have some flex and give. We suggest Firm Tip Sugar Shapers for use with modeling chocolate, 50:50 fondant/modeling chocolate blend, gum paste, pulled sugar, etc.
Ultimately the choice between soft and firm Sugar shapers comes down to the user; do you have a heavy hand, or a light touch? We find both sets are excellent additions to any tool kit, often many materials are used for a single cake!
What is the difference between Original and Mini Tip Sugar Shapers?
Original Sugar Shapers and Mini-tip Sugar Shapers both contain the same six head/tip shapes in each set.
Original Sugar Shapers have larger heads; best for fixing mistakes, embossed work on cakes, sculpted cakes, blending seams, sculpting buttercream, and any larger scale project.
Mini Tip Sugar Shapers have smaller heads; best for working on miniature items such as cake toppers, cake pops, decorated cookies, sugar flowers, and other fine detail work. Below is a size comparison of the two:
I have purchased Sugar Shapers but am not sure how to use them best, any suggestions?
We are constantly coming up with new ways to use Sugar Shapers, some of them might surprise you! For suggestions and other Innovative Sugarworks demos please check out our YouTube page.
How does the Turntable Expander attach to a turntable?
The Turntable Expander simply sits on top of the existing plate of any compatible turntable. The underside of the Turntable Expander has a lip which fits around any 12" round or smaller turntable plate. If necessary, a piece of nonstick matting can be placed between the Turntable Expander and the turntable plate for a tighter fit. Simply place on and lift off for easy removal.
What turntables are compatible with the Turntable Expander?
The Innovative Sugarworks Artists' Turntable is guaranteed a perfect fit for the Turntable Expander. We designed the two to work together to give you the ultimate decorating surface for all your projects.
Additionally, the Turntable Expander will fit on any turntable with a true 12" plate. Some turntables on the market, however, have a beveled edge that makes the plate measure just slightly over 12". The Turntable Expander won't sit properly on these turntables, so measure your plate carefully before ordering.
How is the Cake Porter assembled?
Each Cake Porter comes with a set of instructions for assembly, along with step by step pictures. You can watch a video of cake porter being assembled.
What material is the Cake Porter made from?
We produce our Cake Porters in Minnesota and they are made from food-grade, corrugated plastic for outstanding strength and durability, which maintains physical integrity against breakage, cracking, and deterioration.
How long will the insulation cover keep a cake/product cool?
The length of time a cake can be kept cold in a Cake Porter depends on several variables; how chilled the cake is, outside temperature, and if ice packs or dry ice are used.
We have traveled over 12 hours with a stacked, chilled wedding cake in the middle of summer. With the use of dry ice, placed between the wall of the box and insulated cover, the cake remained as chilled as if it had just been pulled from the fridge.
How many uses can be expected with a Cake Porter?
If a Cake Porter is taken care of properly it can last for multiple delivery seasons. We are still using our two-year-old prototypes today!
My Cake Porter insulated cover or rotary locking clip is damaged; how can I get a replacement?
Please contact us at firstname.lastname@example.org, we will be happy to issue a replacement free of charge. Photo proof required.
What size is the Cake on Board Magnet?
5.25"X5.25" (Diagonally: 7"X7")
What surfaces will the magnet attach to?
The magnet is easily applied and removed from most metal surfaces.